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Safety and Quality
Thorn Lighting is committed to
providing its customers with products
and services that are of the highest
quality, ensuring safety, reliability
and performance.
Our expertise in meeting these goals is
recognised internationally. Thorn is an
active participant in developing
the European and International
Standards which are used through
the Lighting Industry and that third
party endorsements, such as BSI
approvals/registrations are
based upon.
Quality Assurance
(BSEN/ISO 9000)
All activities associated with
providing a quality product - design,
development, testing, production,
despatch, customer service - are
covered by BSEN/ISO 9000.
The Group’s site at Spennymoor,
including UK Distribution, is registered
by IQNET to the highest standard,
ISO 9001. Additional operations
in Europe also operate to the same
exacting standards and have
achieved EN ISO9001 quality system
registration.
Quality in test and measurement
has been further assessed by
BSI, under the scheme of
Photometric registration and BSEN
ISO/IEC 17025 - Operation of
testing laboratories. In-house test
facilities cover all aspects of lighting
product performance and safety and
are considered to be amongst the
finest in the world.
Environment & Sustainability
Thorn takes seriously its drive to
reduce the environmental impact
of its business and products. Our
ISO 14001 certification for the
European factories demonstrates
this committment, ensuring our
environmental management meets the
highest standards. Acknowledging
our responsibility for the environment
by having an Environmental
Management System means we
can identify and target aspects of
our business that impact on the
environment and relevant legislation.
As part of our sustainability
programme we then produce
objectives for improvement and our
management programme supports
this with regular reviews for continual
improvement.
European Harmonisation
For luminaires and lighting components,
European harmonisation of national
approval marks (above) has been
achieved through introduction of the
ENEC mark.
The ENEC mark may be
awarded by any one of the
recognised European approval
authorities, such as BSI, VDE or
SEMKO, in the same way as a
national approval mark. ENEC
is important however, because it
indicates that the product is suitable
for use throughout Europe and that all
of the most onerous special national
conditions of test standards have
been complied with.
In the case of lighting components
such as ballasts, transformers,
emergency lighting units etc. the
ENEC mark indicates that both safety
and performance standards have
been complied with.
